BOTS, CHATBOTS and VOICEBOTS
- BUSINESS PROCESS AUTOMATION SOLUTIONS
VoiceBots, ChatBots and RPA Bots can perform a variety of tasks with speed, efficiency and accuracy that you can’t achieve manually. These solutions were created to automate business processes and free your employees from routine and repetitive duties. This allows you to focus on innovation and growing your business.
You don’t have to waste time and money on creating bots from scratch. We will design and customize them to easily integrate with your programs and user interfaces.
Take your digital transformation to the next level with us!
SEE HOW VOICEBOT, CHATBOT and BOT RPA CAN HELP YOUR BUSINESS
Take advantage of process automation and gain a competitive edge in the following industries:
- Manufacture - increase production quality and safety, reduce costs and losses, improve inventory and supply chain management
- Transport and logistics - optimize transportation planning and scheduling, monitor vehicle and shipment status, improve communication with customers and partners
- Financial services - automate accounting and tax processes, speed up transaction and payment processing, ensure compliance with regulations and standards
- Insurance - simplify valuation and claims processes, increase customer satisfaction and loyalty, reduce the risk of fraud and abuse
- Healthcare - improve quality and accessibility of healthcare, support patient diagnosis and treatment, improve medical data management
- Banking - facilitate customer service and financial advice, offer personalized products and services, secure data and transactions
- Telecommunication - improve the quality and reliability of telecommunications services, increase the reach and attractiveness of your offerings, build long-term relationships with customers
- Public sector - improve public administration and delivery of civic services, improve efficiency and transparency of processes, support social innovation
- Communal services - optimize energy and water consumption and distribution, monitor the condition of infrastructure and equipment, care for the environment and sustainability
- E-commerce - increase sales and conversions in your online store, personalize your offer and recommendations to customers, facilitate the ordering and delivery process
- Tourism - offer attractive and customized travel packages, facilitate travel booking and payment, provide support before, during and after the trip
- BPO (Business Process Outsourcing) - ensure high quality and efficiency of outsourcing services, adapt to changing customer and market needs, reduce operating costs
Hire a professional virtual staff available 7/24/365 for approx. 20% of the full-time employment cost of a human employee
Cut down process costs to approx. 50%
Oszczędź czas i wysiłek przy przetwarzaniu dokumentów o ok. 60-100%
Save time and effort in processing documents by approx. 80%
Save time and effort in processing documents by approx. 100%
CHATBOT, VOICEBOT AND BOT RPA HOW TO REVOLUTIONIZE YOUR COMPANY WITH BOTS
You are provided with a simple drag-and-drop automated process builder that easily automates essential, repetitive tasks.
Thanks to automating repetitive, time-consuming tasks such as sending notifications, documenting calls, preparing documents, finding and extracting contacts, and so much more, your employees will be able to get their jobs done faster and more accurately.
RPA will enable you to collect and analyze detailed information from various sources and databases and to locate threats. It will also remove errors, omissions and delays in entering, sharing, processing and modifying products, services, materials, and technical drawings.
You will gain the ability to easily set permissions and track the activity of each digital worker / digital assistant, as well as gain access to sophisticated analytics in order to monitor and streamline your processes.
DISCOVER THE ADVANTAGES OF VoiceBot, ChatBot and RPA Bot FOR YOUR COMPANY
RPA Bot is a program that mimics the actions of a human worker on a computer, such as moving a mouse or clicking on a keyboard.
ChatBot (also known as an SMS text bot) is a program that conducts text conversations with users on a website or mobile app.
VoiceBot is a program that conducts voice conversations with users over a phone or smart speaker.
- increase the efficiency and quality of work by quickly, securely and flawlessly transferring data from one system to another and processing up to several thousand documents simultaneously.
- relieve human employees of tedious and routine work, allowing them to focus on more creative and valuable tasks.
- they improve customer service by providing quick and personalized responses to their questions and needs.
- they save costs by reducing errors, delays and complaints and reducing the need to hire additional staff.
HOW TO IMPLEMENT AND MANAGE VOICEBOTS, CHATBOTS AND BOTS IN A COMPANY?
Building and maintaining a digital workforce doesn't have to be difficult or expensive. With our platform, you can create and manage bots, chatbots and voicebots in a simple and intuitive way. Our solutions help you automate business processes, increase efficiency and customer satisfaction. Whether you need a bot for inquiries, sales, marketing or technical support, we have a ready-made solution for you or will create a custom one. Contact us and learn more about our offerings.
it with any electronic system in your company
it according to your expectations and requirements
it whenever and wherever you want in a 7/24/365 mode
it different tasks and priorities
it to changing systems and environmental conditions
it thanks to rich analytics, transparent dashboards, and reporting
HOW CAN BOT4Me HELP YOUR COMPANY?
VIRTUAL WORKERS FOR A BETTER FUTURE
If you would like to learn more about how bots, chatbots and voicebots can help your business, we invite you to contact us. We will be happy to introduce you to our offer and propose a solution tailored to your expectations.
EXEMPLARY DIGITAL WORKERS AND THEIR COMPETENCES
Digital Assistant for HR
· Support of employment and dismissal in employee onboarding |
Digital Assistant for Customer Service
- Creating accounts and contacts
- Verification of clients
- Handling inquiries (sending replies in chat)
- Complaints handling (in chat)
- Communication with people in different languages (e-mail, instant messaging, SMS)
- Automatic file upload (documents and sheets)
- Generating offers and calculating prices
Digital Assistant for IT
- Granting access / authorization to databases: used applications, hardware and collaboration tools
- Resetting passwords
- Handling IT service department requests
- Fulfillment of the equipment demand
- Downloading license files from various systems and saving in dedicated directories and archiving them
- Printing documents
- Reporting tasks with statuses
- System change management
Digital Assistant for Finance and Accounting
- Entering data from electronic documents into financial and accounting systems (e.g., entering invoices to Enova or Saldeo)
- Import bank statements from different banks
- Preparation and recording of payments in internet banking systems
- Posting VAT invoices
- Settlement of contractor payments
- Periodic reconciliation of balances
- Preparation of payroll
- Settlement of temporary work based on the presented invoices
- Settlements with PFRON
- Checking if the company is on the so-called MF white list
- Settlement of business trips
- Submitting requests
- Payment acceptance
- Settlement of business trips
- Acceptance of extras and bonuses
Digital Assistant for Debt Collection
- Verification of arrears and identification of unpaid invoices
- Calculation of arrears
- Sending automatic payment reminders by e-mail or SMS
- Sending overdue notifications
- Generating reports and statements on payment and debt status
Digital Assistant for Controlling and Quality (ISO)
- Data Extraction
- Generating reports and summaries
- Verification of downloaded reports
- Moving downloaded reports and summaries to selected folders
- Sending reports and summaries to designated persons
- Collecting rationalization applications
- Handling of corrective and preventive notifications
- Product quality control
- Generating a quality problem solution report (8D Report)
Digital Assistant for Administration
- Handling incoming and outgoing correspondence flow
- Reading incoming e-mail
- Download attachments from e-mail
- Converting paper documents to digital by means of IPL
- Entering data into the system
- Electronic service of fixed assets
- Keeping a register of contracts
- Invoicing
- Powers of attorney management
- Preparation of applications for the Management Board
- Fleet management
- Analysis of fines received by drivers
- Sending employees reports on the use of company cars for private purposes
- Digital archiving of documents
Digital Assistant for Marketing and Sales
- Real-time sales and promotion audits
- Generating invoice numbers and invoicing
- Checking stock quantities and prices
- Processing payments
- Answer product questions
- Sending inquiries depending on urgency
- Process automation related to alerts and monitoring customer feedback
Digital Assistant for Purchases, Deliveries and Logistics
- Creating orders for products and services
- Address book processing (supplier management)
- Operations on accounts with suppliers
- Recording changes and transactions
- Verification of order inconsistencies in SAP
- Creation of shortage list and sending for reconciliation
- Supplies management
- Managing invoices and contracts
- Freight management
- Supply and demand planning
- Processing returns
- Recommendations on ways to streamline and improve your ordering and shipping processes
Digital Assistant for Warehouse
- Planning receipts and releases of goods
- Handling order-related e-mails
- Entering orders and processed data into systems and applications
- Inventory control
- Download and verification of stock data
- Optimization of warehouse space
Communication form
We provide uninterrupted customer and employee service that never sleeps and reacts at any time of day or night.
HARNESS THE FULL POTENTIAL OF BOT4ME
Customer / contractor / patient service
It will SCHEDULE a meeting or visit
It will suggest available dates, and then send a notification about the appointment and a reminder about the date of the meeting (text message, messenger, e-mail).It will SUPPORT customer inquiries
It will verify customer inquiries, answer questions in different languages, refer to the knowledge base or connect with the appropriate employee.It will GENERATE offers and price lists
It will prepare the necessary documents such as contracts, offers, price lists, and invoices.
Staff matters
It will SUPPORT electronic engaging / dismissing of staff
It will send the employee the necessary documents upon employment or termination of employment.
It will ADMINISTER online training
It will direct and enroll the employee for training, record the training in the employee’s work card and keep track of the dates of the next necessary training.
It will PERFORM a wide range of other recurring HR tasks
It will issue the necessary certificates, calculate wages, handle sick leaves and settle the use of a company car for private purposes.
Payments
It will SPEED UP payments
It will quickly verify identity, transfer details, confirm the correctness of payments and withdrawals, and detect any arrears.
It will IMPROVE fiscal supervision
It will periodically audit payments and processes, so you can identify cases of intentional and unintentional fraud.
It will GENERATE notifications and reports
It will notify about any suspicious or invalid transactions and report any problems, including the reason code.
Secretarial service
It WILL MONITOR and ANALYZE incoming e-mails
It will quickly identify the content of the received email, classify it, and set priorities. Next, it will log in to the appropriate systems, connect to the appropriate documents and forward them to the relevant person. It will inform about threats or issues.
It will HELP with the paperwork
It will quickly acquire and extract accurate data from PDFs, checkboxes, scans and images, and integrate them into its forms and document management systems.
- ARCHIVE
It will digitally ARCHIVE old e-mails and tidy up your mailbox.
Orders, delivery and shipping
It will ACCEPT orders
It will collect, consolidate and verify data from many places at the same time (applications, auctions, e-mails, web forms, internal systems) and enter them into CRM.It will GENERATE offers
It will draw up a contract or order, which it will then send to addressees by e-mail along with the valuation and invoice.It will ARRANGE shipment
It will check stock levels, inform about the delivery time and status, and enable order tracking in real time.